[Resolved] HDFC Bank — Harassment from credit card collection agency and legal notice

mriganks01

from Gandhinagar, Gujarat

Jul 31, 2022

Address: Ahmedabad

Hi,

I am using hdfc credit card and was successfully paying all dues until recently when I lost my job and finding difficult in paying the minimum dues amount also. I am being constantly harassed by collection agency who call up 30-35 times a day. Now a collection manager from hdfc is constantly threatening to issue legal notice and getting me booked under section 25.

I am really tormented with this and constantly getting suicidal thoughts.

Please help.

Regards
Mrigank

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Sep 2, 2022

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2022

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance