HDFC Bank — harassment of collections of emi

Address:

400703

Dear sir / madam,

This mail is in reference of misbehavior of your recovery associate mr akshay. He has called me today from [protected] (For calling) and [protected] (Whatsapp no) and asked for the payment of emi of this month of personal loan account no. 44462098. I told him that i have been facing some problem with my mobile, and account was linked to the damaged sim and mobile i. E. [protected]. Instead o[censored]nderstanding my problem, he has started scolded on me and telling me this will not be good for you and i will send the man for the recovery. The way he was talking to me was just like local gunda whereas it has come to my mind whether hdfc bank employs local gundas for the recovery. Whereas i was ready to make the payment. This is not the first incidence by mr. Akshay. It has happened earlier also with me and same person has done. He keeps on telling and harassing me if you don’t pay the amount it will not be good. The way this person talks to me was just like i am his servant. How he can forget that he can just ask for the payment and he cannot insult any one? Has hdfc bank has given the right to his associate to insult and harass to his recovery associate?

Even while sending whatsapp message he is using you are fake person and many such things? First of all, how can use such language against any customer?

I don’t understand how my case goes to the same person for the recovery every month. Has hdfc given the annual contract to mr. Akhsay for the recovery from me?

I completely except that i have not been able to pay my emi as per the schedule but i made it sure that emi has been paid on the same month itself instead of going to the next month. I have been unemployed since last one month and any how i have been making the payment but i had made it sure the payment never gets slipped to another month.

I really appreciate the behavior of hdfc bank’s associate for insulting and harassing me. Thank you hdfc bank for the insult. I will never recommend anyone to talk any kind of loan from hdfc bank.