[Resolved] HDFC Bank — harassment of credit card recovery agency | |
Dear sir/madam, I am heera jagadish singh ex employee from hdfc bank. My hdfc bak credit card number is 360886xxxxxx1299. I was been harrased by mr. Vinod who is credit card collections manager. His contact numbers are [protected], [protected]. He is using very abusive language with me during call for payment. He is continously harassing and torturing me through calls and messages (Whatsup). He is harrsing me for payment of credit card. I am having a threat from hdfc bank collection agent to me and my wife. He will be the responsible if something happen to us. The way he talk and his behaviour is not less than rowdies. He is very rude on call. He is talking like underworld don. Who authorized him that he is torturing me. If due to this any of my family members get harm who will be resposable. If i will got such type of calls in future from you guys i will take legal action against this. Due to some financial issues i'm unable to pay even minimum bill some times but hdfc recovery agents calls me daily and use inappropriate language and harrass me mentally. He told me he will send people to my office, my home and take my stuffs and abuse in front of my colleagues family and neighbors. They are tourturing me mentally. Even i can't take relax sleep any day from last 1 month. They giving me mentally pressure to arrange amount anyhow. My mind is getting disturb and frustrated. I asked them to sort out these things with mutual understanding but they are not listening to me anyhow. I request you to please don't share my contact details to these agency, they are not treating me as a human. Receiving such abusive calls from him and called me several times and literally scolded me like anything. Asked to beg from anyone for payment and pay else he would send people at my place he harassed as if i am a theif and am running away and they are behaving in such a way just for payment delay. He has called me over 5 times already and been very rude, abusive and is maligning my name. Regards Heera jagadish singh [protected] Was this information helpful? | |
Nov 19, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 18, 2019 HDFC Bank Customer Care's response Dear Customer, We request you to contact our Debt Management officers at[protected] / 49187504 with regard to your credit card outstanding or for any further clarification. -Nadia HDFC Bank Customer Assistance Verified Support Oct 19, 2019 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected] -Nadia HDFC Bank Customer Assistance | |
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