HDFC Bank — Harassment of phone banking executives

Address:Hyderabad, Andhra Pradesh, 500060

I own a hdfc bank credit card and its been 5months. I couldnt pay the bill of last month in the mean time another bill got generated. Hdfc bank people should understand that we are salaried people and we get the money on 1st of every month. Phone banking executive called me and i told him my due is on 3rd of every month and i will clear it. He said ok and hung up the phone. Today he called me again and harassing me. I was talking to very politely and with his abusive language he made me lose my temper. Dont we people know that we need to pay our bills and is it right to talk to the customers in abusive way. One or two reminders are enough the phone banking people need not call up every day and harasses the customers. The phone banking executive name is G Bhaskar rao. I request to the bank to take immediate action orlese the bank reputation will be in risk in the customers point of view. Please take action against that lunatic.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

You can write to us at [protected]@hdfcbank.com along with contact details, caller details, no. on which the call was received and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance
The same problem is with me. The phone executive broke all limit and he misbehave with my mother. HDFC please if your executives dont know how to talk then please stop the service or train your managers that they dont give this type of training to the executive.

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