[Resolved] HDFC Bank — harassment on loan repayment | |||
Hi, i am the existing customer for hdfc bank as a part of personal loan. From last 13 months i am paying emi on time, but this month due to some financial problem i was not able to repay on time and i requested executive also for some time extent but they were harrassed like anything tarchered alot and i am getting frustrated and they are keep on calling from different numbers even though i have intimated them i will pay on monday. I took personal loan from standard chartered bank 2 years back they also charged penalty for late repayment but they didn't called even single time for repayment, but hdfc people offered me for balance transferred and i accepted and moved from scb to hdfc. But hdfc executives harassed me like anything for delaying of emi repayment. This is worstest experience in my life and they dint even know what is customer relationship. Totally this is worst experience with hdfc so i am planning to close hdfc loan account and taking again back from scb. Executive called from old airport road bangalore his name is mithun and one more lady employee. Loan number — 42097702. Was this information helpful? | |||
Dec 28, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 21, 2017 HDFC Bank Customer Care's response Dear Sathish, We have take up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your concern is[protected]. -Manoj HDFC Bank Customer Assistance | |||
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