[Resolved]  HDFC Bank — harassment with hdfc card

Address:Satna, Madhya Pradesh, 485001

Dear sir,

I am writing this mail after disappointed with the services of hdfc card. Two month back, i got this card and since then there is no communication but getting delay pay deduction on every month bill. Some time the customer care were calling and threatening to me.

I am using the credit card since last 20 years but never paid a dalay fee of 1 rupee. With the false commitment they hdfc card was made. I am in a position to pay in time but in place of supporting they are harassing me and cutting delay fee.

I am writing this mail in a hope that proper care would be taken on my issue with to develop confidence on the hdfc card.
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Mar 11, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card No., complete concern & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

This is regarding refund by irctc which has been processed by the bank.I even got a message from the bank regarding the same that refund has been processed but this money has not been reflected to my account yet

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