[Resolved] HDFC Bank — have not received fastag details

[Resolved] HDFC Bank — have not received fastag details

N Nitin Jacob from Bengaluru, Karnataka

I had applied for a fastag through hdfc which i received promptly but am unable to login to load cash as i have not received any welcome email from hdfc for me to create my login. I am overdue on my fastag which has now been blacklisted. I even went to a nearby hdfc branch in bangalore and they were clueless. The fastag customer support line is useless as i have been trying to call them for over 4 weeks now without the call getting through even once. Can someone at hdfc resolve this for me? My fastag application id is hfr036763 Was this information helpful? No (0) Yes (0)
May 12, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 HDFC Bank Customer Care's response Dear Customer, We understand Mr. Ali has contacted from FASTAG team has contacted you and address your issue. Trust your issue stands resolved. Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you. -Anay HDFC Bank Customer Assistance
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Comments

anup3183

from Delhi, Delhi

HDFC bank charge 1000 RS penalty charge on emi of RS 4800 although i deposited required emi balance in account same day..
HDFC is more intrested on charging fraud penalty than collecting emi..

Also no reminder before emi due date.
No relationship manager..No calling facilty at customer care..
Poor service..

Seekucc

from Hyderabad, Telangana

I am using their credit for many years and last year they are given priority card with many benefits including lounge access. HDFC mentioned it was free and Used the lounge two occasion in JAN-18 and debited in april without much info. If it is chargeable hdfc must inform at the POS also for any debit they should inform by SMS. Its nt hpnd.

Sanyog Kale

from Bengaluru, Karnataka

I have ordered Fastag from hdfc site on 18th March 2018, but its not yet delivered. I tried calling customer care number[protected] but it always says busy when tried repeatedly.

There is no other way to contact as email id is also not mentioned.

cust ID:[protected]

swapnendra

from Mumbai, Maharashtra

I have lose my credit card .Please reissue my card.my hdfc acount no.[protected] .Branch khargone.