HDFC Bank — HDFC Bank - 2 debit transactions are occurred in my account without my knowledge. Ref Num starts with MIR

Address:No 36, Kanha Capital, Arun Complex, RC Dutt Rd, Alkapuri Society, Alkapuri, Vadodara, Gujarat 390007

Dear customer care,

Without any information, the bank has done two Debit transactions INR 5.90 from my account. I want to understand what was it about. I didn't perform the transaction, so who did it? I need the money back.

Kindly reply as soon as possible.

Hdfc account details :
Account number: [protected]
Customer id:[protected]

Transaction details :
1. Reference number: MIR[protected]
Deducted date: 17 July 2023
Amount: INR 5.90

2. Reference number: MIR[protected]
Deducted date: 17 July 2023
Amount: INR 5.90

I am waiting for your reply.
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HDFC Bank customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We sincerely regret the inconvenience caused to you. We wish to inform you that the provided account number is masked for security purpose. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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