I have a salary account with @hdfc Bank. I had taken loan from online app, due to some issues I was not able to pay and they triggered auto payment. bank has deducted 600+ multiple time within 40 minutes total around 16k which were putted on hold by bank only. when I had received my salary I only got 4k. how would we survive.
I have contacted customer care and they told me that this amount is deducted because of payment bounce.
I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.
Hdfc bank has to return this money.
Please help me resolve this. Was this information helpful? |
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.
-Anay, Service Manager
HDFC Bank Customer Assistance