[Resolved] HDFC Bank — Hdfc bank ach debit return charges | |
I have salary account with hdfc bank. I have started with sip in mutual funds on 6th of every Month But Suddenly have been charged ACH debit return charges of Rs 530 on 21 Oct 2021. I didnt maintain sufficient balance in my account from 1 month. I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. HDFC bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account. Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there. Please please help me resolve and return my money at the earliest HDFC account no - [protected] Thanks and Regards Kirti shrey Was this information helpful? | |
Nov 26, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 23, 2021 HDFC Bank Customer Care's response Dear Customer, Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email. -Anay HDFC Bank Customer Assistance Verified Support Oct 24, 2021 HDFC Bank Customer Care's response Dear Customer, Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by Oct 28, 2021. Request your co-operation and patience in the interim. -Anay HDFC Bank Customer Assistance | |
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