HDFC Bank — HDFC Bank AGGREGATOR EMI - OFFUS without customer knowledge they converted

Recently I had transaction of 15270/- through my credit card. Now, they converted that into offus EMI without my knowledge. without any confirmation how can they convert that into loan. Cancel it immediately

Purchase date: 21/05/2023
AGGREGATOR EMI - OFFUS Date: 20/05/2023
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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