HDFC Bank — HDFC Bank AGGREGATOR EMI - OFFUS without customer knowledge they converted

HDFC Bank — HDFC Bank AGGREGATOR EMI - OFFUS without customer knowledge they converted

S Shareef19 May 22, 2023 May 24, 2023 This thread was updated on May 24, 2023

Recently I had transaction of 15270/- through my credit card. Now, they converted that into offus EMI without my knowledge. without any confirmation how can they convert that into loan. Cancel it immediately Purchase date: 21/05/2023 AGGREGATOR EMI - OFFUS Date: 20/05/2023 Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 24, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance