HDFC Bank — HDFC Bank Block on food card - Wrong customer care details on website

HDFC Bank — HDFC Bank Block on food card - Wrong customer care details on website

N navaneethnavi from chennai, Tamil Nadu Jan 26, 2023 Jan 28, 2023 This thread was updated on Jan 28, 2023

I had marked my card as lost to block it and i recently got it back. When i tried to unblock it with the option in the internet banking site, it does not work. When i tried contacting the customer care number listed in the Contact us page. It turns out to be invalid and HDFC has a new number in place which is not update in the website. Due to high call volume or some other reason call did not connect to an executive and asked me to try again later. TL:DR 1: The Lock/Unlock option in the Website is not working. (unlock) 2: Information in the Contact Us page is not updated. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jan 28, 2023

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance