[Resolved] HDFC Bank — hdfc bank branch pollachi.

Benjamin Jacob

from Tenkasi, Tamil Nadu

Address:

642001

If we went to pollachi branch for credit cards payment even they are not ready to collect our cheque in the counter. They asked to deposit in the boxes. But the cheque is coming for collection after minimum five days. So far we are not a defaulters, the bank branch has not ready to collect our cheque from us in their counter and not respond the cc customers.

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Jul 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

HDFC Bank Customer Care's response Dear Customer,

we're sorry to hear that and we sincerely regret the inconvenience. We wish to clarify that, in order to ensure convenience for making payments we have placed the cheque drop boxes in all our branches and branch-ATMs. All you need to do is to drop in your payment cheque at any of these boxes before the payment due date. (Please mention your 16 digit credit card number). Further, we wish to inform you that, there is a processing time involved for payments effected by cheque and it is necessary that the proceeds are received by the bank by the payment due date to avoid any charges being levied on your card account. It is important to mention that the cheques deposited in the branch / ATM would follow the normal processing procedure and the proceeds can be posted only upon receipt of funds and not on receipt of the cheque.

-Manoj HDFC Bank Customer Assistance

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Comments

Amitk142

from Madanapalle, Andhra Pradesh

Dear Sir,

I cancelled three ticket PNR as [protected] refund amount rs. 990
transcation id:[protected], please refund my money, in irctc app its showing money refunded but not credited my bank account so please refund my money