[Resolved]  HDFC Bank — HDFC Bank cheating in policy terms and changing loan foreclosure charges from 0% to 5% without any prior notification

Address:Pune, Maharashtra, 412207

My name is Ashok Shamrao Darekar taken personal loan of 10 lakhs from HDFC bank on June 2016. My personal loan account no is 40164543

While signing agreement bank person told & shown in written on document below condition for foreclose loan

· You should not close before 12 months

· There is 0% foreclose charges.

Today I am foreclosing loan as 12 months over by doing balance transfer from other bank. But HDFC bank now charging me 5% charges on my outstanding amount.

Now bank is telling me, if you are doing BT, than you have to pay foreclose charges, which is written in small letter, not given time to read it and intensely not told at the time of agreement

Regarding this I have send email several time to bank & their nodal offier, but I have not got any response.

Now I have closed my loan with paying 38000 forcloser charges. This is totaly cheating from bank.

Please help me and save me for this cheating from HDFC bank.
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Aug 13, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
HDFC Bank Customer Care's response
Dear Customer,
Your email has been received vide HBL=[protected]. Our team will review the case and respond to you in 5 working days
-Anay
HDFC Bank Assistance
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