HDFC Bank — HDFC Bank Complaint about Bill payment to wbsedcl

Arpita31

Jul 3, 2023

Address:	HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Website:	www.hdfcbank.com

I have made a payment of Rs. 1142 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of April, 2023 - June, 2023 against the consumer ID:[protected] on 30.03.2023, but wbsedcl has not yet received the payment although the amount has been debited from my account.

UPI transaction ID:[protected]

I have attached the Gpay payment Screenshot .

Kindly do the needful to refund the amount as soon as possible.

Feel free to contact me with this matter.

+1 photos

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 26, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

Arpita31's [Complaint's author] reply, Aug 16, 2023

What would be the reference number? Can you please tell how can I contact you directly.