[Resolved]  HDFC Bank — hdfc bank credit card 4 digit ending no.9106 (complaint no. id[protected]

Address:New Delhi, Delhi, 110095

Respected sir/madam,

Reference with my previous request to you regarding my hdfc credit card 4 digit ending no.9106 (Consumer complaint no. Hdfc bank complaint status update [id: 1842322].

I would like to inform you some brief about hdfc bank, which have already write in my previous request to you.

I have been operating hdc bank credit card since 2010. Due to some my personal health problem last three years, i had requested to hdfc bank, kindly convert six to twelve installment my credit card dues for complete my card dues but never get any help from hdfc bank. Last three years every month hdfc banker mentally harassed although i have been regularly pay minimum dues (Only charges not reduce principal payment) paid only interest amount more than 1, 50, 0000/-.
I have been regularly requested to hdfc bank customer care, higher management for convert emi but hdfc banker always harassed by telepathically, sent his out source agency collection boy (Very rough and loose talker) who's purpose only harassment with my family, my neighbor in my residence. This is reality of hdfc bank, he treat last 8 years privilege customer like criminal)
I humbly requested to respected consumer complaints forum, kindly investigate and do the justice.

Thank you & regards
Rajesh
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Mar 14, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your query raised with regard to your credit card and confirm having responded to your e-mail id on January 18, 2018. For further clarification, we request you to reply to the e-mail received. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Jan 29, 2018
Updated by Jha Rajesh
Dear Mr.Below,
I have been continuesly requesting to HDFC Bank customer care since last three years regarding my credit card balance due payment for convert installment payment every time ignore due to that reason I had paid more than Rs. 1.5 lac rupees instead of actual principal amount of of Rs.50000/-.
My principle amount has increased after every month minimum payment. Inspite of you give power to outsourcing collection agency mentally harassed by phone send him my home for tourcher, I am not your new customer, I operating HDFC BANK Credit card since last eight years, after various request my bank account has lein. Today only more than 50 call has received from your collection team. I always want to maintain good relation with HDFC Bank, please take action your outsourcing collection team. I want only justice my mentally harassment after payment.
I hope you can take necessary action.
Thank you
Jan 29, 2018
Updated by Jha Rajesh
Respected Sir/Madam,

Indian Consumer Complaint Forum,

Kindly help me, I have been threaded by HDFC Bank out source agency daily basis, please update can i get justice or any other forum.
Feb 01, 2018
Updated by Jha Rajesh
Respected Sir / Madam,

Indian consumer complaint forum,

You are humbly requested Kindly update me regarding my complaint, I am waiting your justice.

Thank You & Regards
Rajesh
Verified Support
Feb 01, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details/assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
Feb 18, 2018
Updated by Jha Rajesh
Respected Sir / Madam,
Consumer Complaint Forum,
I would like to inform you very dispointed with HDFCBANK,
I have already been requested last three years before for convert my principle amount emi or settlement my card but never heard, I have been paid only charges More than Rs.150000/- after payment I have been continuesly mentally tourcher by collection agency, now HDFCBANK told me for settlement after I have paid more than three times of my principle amount.
You are requested Kindly justify.
Regards
Complaint comments 

Comments

Respected Sir / Madam,

Consumer Complaint Forum,

I would like to kind request to you please attention my complaint against HDFC Bank.
I am waiting your justice.
HDFC Bank intention not resolved after I more than three times paid against my principle amount inspite he has been
continuesly mentaly harassing last three years by him collection agency.

Kindly do the justice.
Regards
Rajesh

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