HDFC Bank — HDFC bank Credit Card 5176xxxxxx002353

Address:

Chennai, Tamil Nadu, 560040

Hdfc bank

Has not honored my request to close the credit card account

I was not satisfied by the way bank behaved towards credit billing and interest charges, also bank was not mailing me monthly statement, after paying entire amount due rs1645/- in 2009, i requested bank to close my account through a letter and email to customer care in 2009. They never replied to my mail and letter. Now after 7 years bank has sent me a letter i have to pay them rs 21450.76 and if not legal action will be taken up.

There is no response from bank for 100 mails as below sent

1) you have not sent card statement for past ten years i am not aware of status of this account / card
2) i have surrendered the card in 2006 and written a letter and mail to close the card account why it has not done and why not communicated
3) when will you reply to this mail
4) do you expect legal action on you if so let me know the territorial jurisdiction where i file case on the bank for not responding to request for many years and sending letter of warning threatening action against me for payment of fees, interst on such fee etc.
4) a complaint was made to rbi and banking ombudsman, they have forwarded the complaint to vice president of hdfc bank to provide monthly statements from 2006 till date for my reference when will you be able to send all the statements, it can be soft copy also

Please revert immediately

Regards