[Resolved] HDFC Bank — hdfc bank credit card application declined with no reason provided

rohitpungliya

Address:

Pune, Maharashtra

Hello, this is regarding my credit card application (20b[protected]w2). I had applied for regalia credit card from a third party agent mr. Rana, who was advertising outside my workplace. But now my application has been rejected as informed by hdfc bank to me via email. Since no reason was mentioned in email for rejection, i contacted mr. Rana and he informed me that there was some mistake in application form and he has corrected it and resubmitted the application. And that i should expect the card in 3-4 days. This sounded fishy to me. So i am raising this complaint to know what is happening with my application.

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Apr 30, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

-Zubin
HDFC Bank Customer Assistance