HDFC Bank — Hdfc bank credit card

dasguptasudipta08

Address:

560047

Hello,

I have been struggling since November End. I could see 6 random Transactions showing up on my Credit card Bill worth approximately INR 14000.
I had not done those transactions and nor I had received any emails or messages about it. The credit card was on my possession.I have made many complaints and filled the 'Transaction Dispute Form' but there is still no response. I am getting the same bill amount and the incorrect transactions have not been eliminated.

Credit Card No : 4579

Query Reference: [protected]

Please Check.

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HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sudipta,

we have taken note of your comments expressed with regard transaction dispute and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance