[Resolved]  HDFC Bank — hdfc bank credit card

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

Few days back i got a message saying "dear applicant your hdfc bank credit card app ref no [protected]o2 is approved in principal subject to internal subject" to my registered hdfc account number on october 10, 2017.

And later i got email saying this:

Dear sir/madam,
Subject : your credit card application reference no. [protected]o2
Thank you for your interest in hdfc bank credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.


With no particular reason my application got diapproved.

I have provide all the necessary valid documents which can easily get verified and given the proper address.
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Nov 12, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

-Manoj
HDFC Bank Customer Assistance
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