[Resolved]  HDFC Bank — hdfc bank credit card

Address:New Delhi, Delhi, 110095

Kindly help me hdfc banker, i have been operating last seven years hdfc bank credit card, and pay more than 1.5 lac interest last two years. I would like to inform you due to some my health problem i had unemployed 2 years. Although i have been regularly paid hdfc bank minimum payment, i have been requested to hdfc bank last 2 years for installment payment so that my principal amount reduce, but various request i do not get any help in spite of his harassment by his out source agency. My humble request to you please give us your precious time to brief my problem to you.

Thank you
Rajesh

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Feb 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
HDFC Bank Customer Care's response
Dear Customer, we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you. -Natasha
Verified Support
Jan 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

we confirm that we had already responded to your e-mail on January 18 2018, 07:14 PM. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
Jan 23, 2018
Updated by Jha Rajesh
Respected Sir,
Department of consumers,
Kindly attention my request, I have been continuesly harassed by HDFC Bank last two years, in spite of 1.5 lac interest payment, I believe you can do justice.

Regards
Rajesh Kumar Jha
Mar 14, 2018
Updated by Jha Rajesh
Consumer Complaint Forum of India,

I have received a threatening call from HDFC Bank Collection Boy by Mobile No.[protected].
He has threaded I will come your home and misbehaving languages, I have requested last two months but do not get justice kindly investigate and take action asap.

Regards
Rajesh Kumar Jha
Complaint comments 

Comments

Dear Mr. Manoj,

I have been continuesly requesting to HDFC Bank customer care, HDFC Bank Senior management I.e. MD desks regard my HDFC Bank Credit card **** 9106' but didn't get any help in spite of regularly payment my card minimum due but I got only harassment I.e. Loose talk by your outsourcing agency, yesterday two persons came in my home and talk with me as same, I never get any help from your side.

I have been continuesly harassed by your outsourcing agency. My salary account has lein, when I not get justice after I request forwarded to respective organisations of consumers.

I honestly grant justice.

Thank you
Rajesh Kumar Jha
Subject - HDFC Bank Complaint ID: 1842322

Respected Sir/Madam,
Indian Consumer Complaint Forum,
I would like to kindly request you regarding my previously requested to you for HDFC Bank Credit Card 4 digit ending **** **** **** 9106.
Kindly update me what can i do, I grant with you justice only, I have been continuously requested to HDFC Bank, customer care & higher management but do not get any justice .
I will be waiting your kind reply.

Thank You & Regards
Rajesh
Respected Sir / Madam,

Consumer Complaint Forum,

Kindly justify with HDFC Ban I am waiting your justice.

Regards
Rajesh
Consumer Complaint Forum of India,

I have received a threatening call from HDFC Bank Collection Boy by Mobile No.[protected].
He has threaded I will come your home and misbehaving languages, I have requested last two months but do not get justice kindly investigate and take action asap.

Regards
Rajesh Kumar Jha
Respected Sir / Madam,
I would like to inform you again very disappointed as my request for justice with HDFC Bank Credit card. I have received a call from HDFC bank representative, he inform me his name Jitedra, calling mobile number is[protected]. He told your card will settlement Rs.42, 000/- your have to pay in cash, I deny for cash, I requested him first you send us settlement letter, I will pay only online mode in 12 month instalment of Rs.3500/- p.m. He assured Me I wilI send you letter.
Yesterday I received a call from a lady HDFC Bank she inform her name shakchhi calling number is +[protected], she had called for payment, I inform her about my last conversation with Jitedar she had disconnected, again she has called same number and told me my boss talk with me, He inform his name is Jitedar and he he told I didn’t promised after he had started loose talking, he give me very bad defaming and threat me to kill, you are humbly requested please take action.
I already have been informed about all this matter, I hope you will do justice.
Regards
Rajesh

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