[Resolved] HDFC Bank — hdfc bank credit card | |||
To HDFC Bank Credit card manager, bangalore Zone. I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my NAME/CONTACT NUMBER/ADDRESS details. I did that. Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you. This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline. I am highly disappointed with HDFC bank service and Customer care support. Pathetic pathetic. Sunil Kumar Bhanjal Was this information helpful? | |||
Mar 26, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 16, 2019 HDFC Bank Customer Care's response Dear Customer, We're sorry to hear that. Please share your card application number, mode of application, date of application, complete address of the branch, complete name and your contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of mail so it'll help us track e-mail. -Anay HDFC Bank Customer Assistance | |||
Add a Comment | |||
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment