[Resolved] HDFC Bank — hdfc bank credit card fraud transactions

[Resolved] HDFC Bank — hdfc bank credit card fraud transactions

R rondspunk from Mumbai, Maharashtra

I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 999.00 in mumbai at amazon1258399 on[protected]:17:54:30. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out Was this information helpful? No (0) Yes (0)
Nov 10, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 10, 2018 HDFC Bank Customer Care's response Dear Customer, Let us look into it for you. Please share your Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Anay HDFC Bank Customer Assistance
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Surae s

Hi

Even I got the same message now like the account has been debited my AMAZON1258399 of Rs.999.

Please help me. I am trying to call customer care for almost 30minutes but yet to connect.

This is fraudlent and I need the amount to be reveresed to my account.

Sushmita Deb

Hi

I got the same message now like the account has been debited my AMAZON1258399 of Rs.999.

I want to know the reason why the amount has been debited and also I want my money back.

Please help me

This is fraudulent and I need the amount to be reversed to my account as soon as possible.aeva