[Resolved] HDFC Bank — hdfc bank credit card itunes.com bill fraud

Brahmeswara Rao Kamineni

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500034

My credit card was charged two times on 07. Nov.2017 without any conformation.

Two times charged amount
1600
1600
I complaint to hdfc bank. Customer care person raised dispute request and he said need to send one soft copy of hdfc dispute form to send cc. [protected]@hdfcbank.com.
Many people affecting. I may get reply from officials.
I hope my money will be reversed.

I have blocked my cc immediately after receiving this message.

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Dec 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance