[Resolved]  HDFC Bank — hdfc bank credit card no [protected]

Address:

Mumbai City, Maharashtra

Dear Sir, I am Mr. Austin Dsouza Holder of the card I am using the card for last 5 years my outstandiing amount is 30, 0000/- last 5 years this bnank bank is charging more then 60% interest anually my amount has remained the same though i have been paying around 1500/- monthly when i checked the bill threre are chares of autopay retuned 450/- late payment 700/- service tax 250/- . when i called up the customer care to stop auto pay they told me we cant do that. their collection executive collects the money and still i have to autopay charges of 450 regularly. late payment charges 700/- after due date i have paid within 7 days to their executive 700/- charges everymonth on what amount they are charging and is this according the RBI guidelines all this amount they are charging. there is no reduction in my principle amount it is increasing day by day and their recovery dept is constantly calling and harassing for the payment. I have lost my job but still i mange to pay 1500/- monthly i want to stop this card and pay mininium interest on this amount as per existing rate of interest chargeable by banks which not more then 18% where as i know. I dont know wether RBI is doing any auditing on this pvt banking sector for whatever they are doing. or it has become mafia for cheating people of their hard earned money. Please look into this matter .