[Resolved]  HDFC Bank — HDFC Bank - Delay of 50 days in personal loan after submission of all required docs.

Address:Moga, Punjab

R/sir/madam It is kindly submitted that all required documents for getting personal loan were submitted by me to local HDFC branch before 50 days on dated 26-June-2014, as per their advertisement they have to approve or reject loan in 2 days but till today they have not intimated me final status of my file, after making several requests to them telegraphically & by email to HDFC official grievance department from last 25 days also, it is very regretting that lot of customers are being exploited by their untrue marketing statements, so it is requested to solve the matter at your earliest, so they may not try to exploit another customer like me in future.after making several call, they just reply that it is in process. It is unfortunate that Indian customers are not still being served by mulch-national companies as they are serving in other parts of world, and reason of that majority of complaint do not reach to courts, so i applied with the hope to fix their liability for better customer service and social responsibility. I needed loan instantly for buying shop for my younger brother's setup, which was i getting at time in main market within 7 days. so i applied loan to HDFC 26-june-2014, keeping on dated in view their 2 days personal loan disbursement policy, but till today Bank has neither rejected or approved my loan, which caused market rate in that time lag has increased, and same is being sold on Rs 2.26 lac higher price, now it is not in my reach to buy the same.even they claim to call within 2 days from submission of complaint. Further i will shortly attach voice recordings of HDFC representative accountability towards guidelines and parameters fixed by bank to serve Indian customer in need by providing them necessary small loan amount. So now i seek for relief, the damages/higher price amounting Rs 2.26 lac i will have to pay as per market rate. it is hereby requested to take serious action against HDFC bank and make them pay damages i am going to incurred in future. Thanking you, and your fast kind response is awaited. Prince Sethi Mob;-[protected], [protected] Adress, Near Electricity complaint office, p.o street, moga raod, baghapura, moga, Punjab Pin code 142038
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Prince,

Regret the inconvenience caused. Please write to [protected]@hdfcbank.com along with your loan application and contact details with ref ID- TTU[protected] in the subject line. Will take it up on priority.

- Anay.
HDFC Bank customer assistance.

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