[Resolved] HDFC Bank — hdfc bank fastag amount debited without application id

Vishal Barot

from Bengaluru, Karnataka

Address:

Vadodara, Gujarat, 390012

I have tried to get fasttag from hdfc fasttag portal and provided all required details including documents. But at the end, portal shows some error while processing the request and amount get debited from hdfc saving bank account. Banking transaction/reference #[protected]Amt. 500/-).

I tried to call pathetic help line[protected] and always prompt busy. Can someone take responsibility and credit my amount into bank account. I don't want fasttag from such irresponsible bank.

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Dec 2, 2019

Complaint marked as Resolved

i didn't get the FastTag but amount is credited back to my Saving Account. Thanks HDFC Support Staff.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2019

HDFC Bank Customer Care's response Dear Customer,

As per our records the status of said payment is reflecting as "failed". We have initiate a chargeback dispute on said transaction. The complaint id no. is 2064026. Our team will update you in 4 working days.

-Nadia
HDFC Bank Customer Assistance