HDFC Bank — hdfc bank fastag application online

Ashok Joglekar

from Mumbai, Maharashtra

Address:

411001

I applied online for fastag on hdfc bank fastag website

https://getprepaidcard.hdfcbank.com/Fastag/index.aspx

On 19/12/2019 and made online payment of ₹ 500 for the same using a citibank credit card. I was informed that i would receive an email with the fastag registration number and would receive a call from an agent and would receive the fastag in 7 days.

I never received the email (Checked spam folder too) i have not received agent's call and i don't know the registration number.

Money has been deducted from credi9t card.

Helpline [protected] is forever engaged and goes unanswered when we ring

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 21, 2019

Updated by Ashok Joglekar I have received an email stating that fastag has been issued and will reach me in 7 working days.

Dec 31, 2019

Updated by Ashok Joglekar I have still not received the fastag as of 31 Dec 2019