[Resolved] HDFC Bank — hdfc bank food plus card

[Resolved] HDFC Bank — hdfc bank food plus card

J J Dominic from Delhi, Delhi

I am using hdfc bank foodplus (Prepaid food card) [protected]. Off late i observe that the balance shown through sms is not correct. Eg. I used the card yesterday night (19.02.18) and the balance was 2877.58. When i had my breakfast today (20.02.18) I got the sms for balance in the card as 2273.58. Suddenly rs. 576/- disappeared. Kindly address this issue and rectify the balance. Regards Dominic Mobile [protected] Was this information helpful? No (0) Yes (0)
Mar 29, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 HDFC Bank Customer Care's response Dear Customer, We understand that our official Mr. Kiral Raul contacted you via e-mail to address the issue. -Manoj HDFC Bank Customer Assistance Verified Support Feb 26, 2018 HDFC Bank Customer Care's response Dear Customer, We have checked your Food Plus Card account and note that there is no balance of INR 2877.58 as claimed by you. You are requested to check your Food Plus Card Statement or speak to our Phonebanking Banker. Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking The above URL gives you access to the various contact points to get in touch with us through the Customer Center. -Manoj HDFC Bank Customer Assistance
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