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I'm following up with the bank, though the Bhopal's M.P. Branch Officials are still not profesional enough. I still feel that my problems would be resolved via this platform. I'm surprised that why the other linked account was closed but this one which I had already requested to get closed has not been made do...Keeping my fingers crosed. The M.P. Nagar personal banker has got my Closure request form filled up and she would be sending it to Gurgaon Office.
I Got an email from HDFC that the account's status has been changed from 'Dormant -> Active and -> Finally Closed. I'm still puzzled by the affiliated secondary account# was promptly closed by the system few years back, but kept this account# in Dormant status. Anyway, my issue seems to be resolved now.
I appreciate this platform to be given to us to get appropriate response and actions taken on the issues reported. Guys from HDFC Gurgaon were courteous and understood the issue but the execs in Bhopal branch were confused and distracting the account-holders like me. Probably, they need to get trained more in a professional manner.
I appreciate this platform to be given to us to get appropriate response and actions taken on the issues reported. Guys from HDFC Gurgaon were courteous and understood the issue but the execs in Bhopal branch were confused and distracting the account-holders like me. Probably, they need to get trained more in a professional manner.
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+91 22 6160 6161
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
Apologies for the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your account and contact details, details of the issue and ref ID-TTU[protected] in the subject line. Will take it up on priority and get back to you .
- Anay.
HDFC Bank customer assistance.