HDFC Bank — HDFC Bank HDFC Bank - Imps fund transfer-timed out, money debited, no refund

Dear HDFC,

I have made IMPS transaction of 50, 000/- on[protected] at 6:21 AM it was showed successful at HDFC end but beneficiary bank not received the money when see history it was showing under process what do you mean by under process it is not a NEFT transaction to show under process right?

After 4 hours the transaction is showing as timeout due to technical reason how to process further i am trying to connect customer care from past 2 hours it telling like executives are busy... and busy... from 2 hours with what they are busy

Since i have some auto debits from that beneficiary account How will i get my money back please Look into this issue and resolve it as soon as possible

Regards
Jayakrishna P
Account Number : [protected]
IFSC Code : HDFC0003689