[Resolved] HDFC Bank — hdfc bank hdfc credit card disapproved

Rajiv K Pradhan

from Bhubaneswar, Odisha

Address:	Khordha, Odisha, 751006
Website:	www.hdfcbank.com

Hi,

I have received verification calls to my office desk, verification got completed successfully also verification done 2 times by physically visit my office place. But, when i checked my status i saw this message online as 'disapproved' application.

Reference number: [protected]e8

Status: disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this? When i never got any letter, how could they say that they sent a letter?

I already wasted 10-12 days on it... Please tell me the exact reason so that i can apply a credit card from some other bank rather than wasting my time with hdfc.

If i am not eligible for credit card on your bank please return my all documents that i had been submitted to your executive.

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Jan 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We have noted the concerns expressed in your post and we wish to reassure you that your application was forwarded and put through the application approval process as per existing guidelines. We take this opportunity to inform you that address verification forms an important leg in the card application approval process. To proceed further with the same, we request you to provide us with the duly signed and completed Residence declaration form, mentioning your complete residence address along with the proof for the same to the following address. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur PO Chennai 600 041 by post or HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur PO Chennai – 600 041 by courier. To help us serve you better, please quote the above mentioned reference number in all your communication in this regard. We would be grateful if this email receives your immediate attention as we would be able to take up further processing of your application only upon your confirmation on the above. We request you to visit the below link to download the residence declaration form. https://www.hdfcbank.com/personal/form_centers/form_centers

-Manoj
HDFC Bank Customer Assistance