[Resolved]  HDFC Bank — hdfc bank - imps fund transfer-timed out, money debited but not transferred to desired account

Address:Meerut, Uttar Pradesh, 250001

I have an sb a/c [protected] in hdfc bank (+91 [protected]) and i have transferred rs 10, 000/- using imps on 9 feb 2019 to pnb a/c:[protected] begum bridge, meerut. The imps ref no[protected]. Amount was debited from a/c but not yet credited to recipient. I got sms message on my phone that its timed out and status shows in my statement as transaction initiated. Please look into this issue and resolve it as soon as possible.
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Mar 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id, transaction details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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