HDFC Bank — HDFC Bank ISAQMC Charges

Address:SHANKARSHETH ROAD, PUNE

HDFC Bank is deceiving the public with its ISAQMC charges. When I inquired with my relationship manager, they explained that this charge is for a new online mutual fund investment facility attached to my account, which I never requested. They deduct Rs.295 every quarter for this, even if you don't use it. THEY HAVE BEEN DOING THIS FOR LAST 3 YEARS. HDFC hasn't adequately informed customers about these changes, and many are unaware. It's disappointing to see HDFC resort to such tactics. Be cautious if you HAVE A SAVINGS ACCOUNT WITH HDFC Bank.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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