HDFC Bank — HDFC Bank Mctf atw transaction 10000 rs. deducted

Sir 10000 deduct (Update: inr 10, 000.00 debited from a/c xx0410 on 5-jan-25. Info: mctf atw 03/01
526099XXXXXX2920KVRANGAR.) from my account.
I call to customer care they said you make a atm transaction of 10000rs. On 03/01/2025. At that time 10000 rs. Debited from my account and credited at the same time, but i done transactions and the money was refunded. And now they have debited that from my bank.
How is this possible.
Now 10000 rs. Have been deducted from my account as mctf atw transaction.
Sir pls revert asap.