Address: | SCO-15, SECTOR 14, GURGAON, HARYANA -122 001 |
Hi,
The hdfc bank has kep on hold on my funds of Rs. 45000/- approximately in total for auto debit return charges by MI Revenue Hold Through GEFU in last 2-3 months.
My Account No - [protected],
IFSC Code: HDFC0000090
Branch Name: SCO-15, SECTOR 14, GURGAON-122001, Haryana
When I approached to customer service regarding this they said it was on hold for your EMI's payment and later in the bank statement it was deducted as the auto debit return charges which was unfair and very excessive.
Also, the merchant named Credit Fair has not received EMI amount and my civil score has been impacted a lot as the merchant frequently charging NACH debit from account and then bank charges auto debit return charges.
The customer service is not able to give any info on this and on twitter also.
First of all it's hard to reach customer service because it takes a alot of time and the IVR options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
I am providing the screenshots as the both customer services were not helpful even after multiple approaches. I am receiving some threat messages from merchant recovery team regarding the payment of EMI's after unfair deduction of hold amount.
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