[Resolved]  HDFC Bank — HDFC Bank Negative balance in my account

Address:500032

I opened a salary account in hdfc bank, chennai some 5 years back then after that i have used it for 2 years .After that i moved to hyderabad and opened an other bank account, but i never used that hdfc account from 3 years.
Now i am getting email and message from hdfc bank that my account balance -8000 rs . I am totally shocked and worrying about the same .So now how do i need to close the HDFC account .
According to new RBI guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now. Please help.

Account No :-[protected]
Contact no:-[protected]
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Mar 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
HDFC Bank Customer Care's response
Dear Vijay,

You are requested to visit your account branch or nearest branch and submit request for closure of your account. You can meet the Branch Manager with regard to the same.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am sourabh sharma I want to sattlement of my credit card because i cant deposite the whole amount at a time so request you to settlement my credit card. I have money back credit card issued by HDFC bank nagda. My mobile number is [protected]. kindle sattlement of my credit card as soon as possilbe.

Sourabh Sharma
nagda M.p 456331
[protected]

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