[Resolved] HDFC Bank — HDFC Bank Negative balance in my account

Aishwarya Raj Srivastava

Sep 1, 2021

Address:

Tower EWS, Flat 408, Golf Course Ext Road, Sector 61, Gurgaon, Haryana

My salary account (In HDFC Bank) was created in my first company, since then I was using the account. In January'21 due to changes in the internal financial issues of the company, the Company asked us to open another salary account. Now my salary account in HDFC Bank has been converted to a savings account (Without informing me or warning me). I had called customer care and raised a request to close my account as I did not want to use the account and they did say that they will follow up with the request and close the account. After that, I never logged in to my account through net banking. When I logged into my account on 1st September'21 for some reason and to my surprise what I saw was that I have a negative balance of Rs. -50, 919.06 was reflecting in my account. I request you to please take action against this bank. They have no right whatsoever to do whatever they want without informing the customer.

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Oct 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

HDFC Bank Customer Care's response Dear Customer,

We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by September 07, 2021. We request your patience in the interim.

-Zubin

HDFC Bank Customer Assistance

Oct 06, 2021

Updated by Aishwarya Raj Srivastava complaint is still not resolved.