[Resolved]  HDFC Bank — HDFC Bank No debit on applied on account and no valid response from Bank

Hi HDFC Support team,

This is in regard to my account no [protected] which is with HDFC at Aluva branch kerala state. I’m unable to do any kind of debit transactions on my mentioned account, I have notced on June 22 that my account withdrawal is not working, still credit works good. I have contacted bank and they have updated that the account has gone to nodebit status on June 12 2023. But this was never informed from back side via any of communication medium. On requesting the associate she has taken a request and account profile was updated (account was old one which was opened in 2014) and a pysical verification was also done. It is already 10 days after fniishing this procedure. Account is still in the same status and I am not getting a valid update from Bank side. It is really strange that credit to this account works and I am unable to do any debit. The assosiate on bank side is simply telling that they have done very thing from their side.

1. Whom should i contact for resolving the case completely.
2. What was the root cause of the problem that has lead this account to nodebit status
3. Why this status change was not infomed as it is a critical issue.