[Resolved]  HDFC Bank — HDFC bank not following RBI / Government instructions and still charging transaction charges on debit cards

Address:	560093
Website:	www.hdfcbank.com

Respected Sir,

I, Naveen Saving Account holder XXXX, customer ID XXXX of Chhattisgarh Branch do have a concern with the bank that the above savings account has been charged with 11.5/- on 25th November 2016. Exact details are given as under:

Savings account XXXX debited with 11.5/- on November 25th 2016

A total of 11.5/- Rs refund is requested from the bank for reversal into the bank account XXX. This action has caused a deep trouble to me as a account holder as I have been holding this account for several years and has caused a deep dissatisfaction among the family. I request the branch Manager / Relationship Manager to kindly reverse the amount at the earliest so that we can gain confidence in HDFC bank once again.

Also as per the RBI instructions during demonetization window No service charge will be levied on digital financial transactions using POS machines at any merchant or Fuel Stations.

Thanks and Best Regards,
Naveen
Savings account XXX
Customer ID XXX
Mobile number XXX

No service charge will be levied on digital financial transactions upto DEc 31st 2016