[Resolved] HDFC Bank — hdfc bank not receiving otp, unable to change netbanking password.

[Resolved] HDFC Bank — hdfc bank not receiving otp, unable to change netbanking password.

P punam zope Dec 27, 2017

Hi, I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue asap. Regards, Punam Was this information helpful? No (0) Yes (0)
Dec 28, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 28, 2017 HDFC Bank Customer Care's response Dear Customer, We understand that you are facing difficulties in access to your Netbanking Account through the IPIN. We have checked our system records pertaining to your NetBanking ID and confirm that it is fully functional as of now and the same has been accessed by you successfully today. -Manoj HDFC Bank Customer Assistance
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