[Resolved] HDFC Bank — hdfc bank - pathetic online/mobile banking

evakan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560103

I deposited a cheque myself in a hdfc branch, got the receipt stamped, waited for 15 days, nothing happened.
Today when tried checking the status via sms it says "invalid cheque", no reason mentioned.

Tried talking to virtual relationship managers, nothing worked out they told to visit that branch to check the status.

What the hell, if something went wrong who will convey that, is it customers job to first drop the cheque then visit to get the status updates.

Why you then speak this fuzz of mobile and internet banking.

Pathetic...

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Feb 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

HDFC Bank Customer Care's response Dear Customer,

Please e-mail at [protected]@hdfcbank.com and provide us with the following cheque details: Date of Deposit Complete Branch/ ATM address (as per our website) where the cheque has been deposited Was the cheque deposited at the Branch counter, Atm Machine or the drop box at the atm/ branch Value of the Cheque Cheque Number Location at which the cheque is payable Drawer Bank and branch Contact number.

-Anay
HDFC Bank Customer Assistance

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Comments

deep.0012

from Indore, Madhya Pradesh

I have a current account with hdfc bank and i want to close this account from previous one year but the bank is not accepting my application and charging me with non maintenance charge. bank manager mr. tiwari is not picking my phone since past 6 months i have visited the branch at least 10 times and their no solution to my problem

AnilTamrakr

from Indore, Madhya Pradesh

HDFC Bank limited Anna Sakai Chennai, Tamilnadu sent me amount Rs 18000/- and Rs 8720/- with reference no 74332747332720554486953, and 74332747332720554386961 dated 27th Nov, 2017 to my SBI saving a/c [protected] as refund by Club Mahindra Resorts and Holidays. But till today I don't get any amount.