HDFC Bank — hdfc bank payzapp application amount not credit

Address:Coimbatore, Tamil Nadu, 641145

I have an account in payzapp with that my mobile number. For 10 days before i got an issue while withdrawing money 2000 from payzapp on the day 02.11.2017
Money was not credited to in my account and it is showing as card unload.
I have mailed many times in support team its not solve this issue and also called many times its only busy

Kindly solve my issue and credit my amount
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