[Resolved]  HDFC Bank — hdfc bank provide wrong rate of interest against the approved from hdfc bank

Address:Vadodara, Gujarat, 390021

I applied the pl and i got confirmation with rate of interest 15.5% p. A.in message on my registered mobile no. [protected]. But hdfc sm mr. Gunjan joshi and his colleague mr. Jay gohil at nizampura branch, vadodara gujarat is applied rate of interest 17.65% in agreement. My loan application no.: 57931073. Also they applied 3773 insurance charge in this loan amount and told me that it is mandatory, as per my knowledge it is not mandatory. Kindly confirm and take necessary action.
+1 photos
Was this information helpful?
No (0)
Yes (1)
Jul 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jun 06, 2018
Updated by Vatsal Nahar
I applied the PL and i got confirmation with rate of interest 15.5% p.a.in message on my registered mobile no. [protected]. But HDFC SM Mr. Gunjan Joshi and his colleague Mr. Jay Gohil at Nizampura branch, Vadodara Gujarat is applied rate of interest 17.65% in agreement. My LOAN application no.: 57931073. Also they applied 3773 insurance charge in this loan amount and told me that it is mandatory, as per my knowledge it is not mandatory. Kindly confirm and take necessary action.

Verified Support
Jun 08, 2018
HDFC Bank Customer Care's response
Dear Vatsal,

We understand that Mr. Gunjan Joshi has contacted you with regards to your query. For further clarification if any kindly contact him on [protected].

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir My above confusion is cleared from Mr. SM Mr. Gunjan Joshi against the rate of interest. Sorry for inconvenience. The rate of interest 17.65% in agreement for My LOAN application no.: 57931073 is OK.
Please go ahead.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32741
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information