[Resolved] HDFC Bank — hdfc bank recovery agents threats

Vishwa_34

from Pune, Maharashtra

Address:

Nagpur, Maharashtra, 440034

My name vishwas adakattalwar i take loan against hdfc credit card ([protected]) but due to jobless & some financial condition, i am not paying due amount from last 3 month, now today recovery agent mahesh taywade & his executive ashish pande came to my home and talk to my mother. They threatening my mother & my brother regarding payment and they sold out my house asset.
When i call to mr mahesh taywade this guy threatening me he come to my house next days & he told to my house owner & my neighbor regarding my dues payment.
I said many time again and again to hdfc representative & recovery agent now i am not able to pay money, but i need more 1-2 month time for payment.
I will pay surely on march 2nd week.
So please help me from this, i am totally frustrated from my life no one help me.
If any misshaping with life, then mahesh & hdfc bank are totally responsible for this.

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Mar 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Manoj
HDFC Bank Customer Assistance