[Resolved] HDFC Bank — Hdfc bank regarding credit card - complaint | |||
Hi, Hdfc regalia credit card policy said, if we put fuel for rs 400 and above the 2.5% surcharge is waived off. But they have changed the rules all of a sudden stating, it's reversed only if the card is swiped in hdfc bank machines in the petrol bunks. This is absolute non sense and cheating from the bank. This is a premium card and the fuel station where i put petrol doesn't have hdfc reading machine. I actually end up paying 1.5% of my fuel charges more. The whole reason to use credit card for fuel is to save tax (Because my company only accepts the card transactions). But by paying 1.5% more than what i fuel for, it's waste. Was this information helpful? | |||
May 14, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, charges details, transaction details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||
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