[Resolved]  HDFC Bank — hdfc bank unauthorized deduction of debit card annual fee

Address:400095

Hello team,

This is to inform you that i am having salary account in the hdfc bank. Details as below:
Name: pradeep kumar agrawal
A/c no. : 5010*7752
Customer id : 54281859
Branch code: 145
Debit card no. : 4160*3295

Hdfc bank replaced my working titanium debit card with a platinum debit card a few months back. A few days back, hdfc deducted 885 from my bank account without intimation being the card fee for using the platinum debit card.

I want a refund now of the rs. 885 asap otherwise i will close my hdfc a/c credit cards and will ask my organization to move to another bank.

Thanks & regards,
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Mar 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 4 working days. -Zubin

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

My ac number is [protected], my ATM NB is [protected].on[protected], 5900 rupees is less in my account.this is fraud transaction.this transaction is not done by me.

Money has been debited from my account but not credited in another one. That balance is still showing nill. When am i going to get the money back?

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