[Resolved] HDFC Bank — hdfc bank unknown nach (auto debit consent)

shashidhar_gr

Address:

Bangalore, Karnataka

Team i have hdfc salary account in old airport branch, bangalore.
I got an sms on 7-3-2019 as below.

Dear customer,
Mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 18750.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

Team, as per my knowledge i haven't made any nach (Auto debit consent) for a value of rs rs. 18750.00. I don't even know the company ashish securities pvt ltd.
I want this transaction to stop/cancel immediately.

When i reached the electronic city - bangalore branch on 7-3-2019, bank manager couldn't help me at lease to check what this transaction is about. Such a unprofessional behavior.

Please help me to cancel this transaction.

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Apr 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning the complete branch address (from below URL) where you had visited, to enable us to check and assist you further.https://bit.ly/2Hqff0y

-Nadia
Customer Assistance.

Mar 11, 2019

Updated by shashidhar_gr Hi Nadia,

Thanks for reply. I have sent an email explaining my problem to [protected]@hdfcbank.com with complete branch details.

The branch i visited was Electronic city Branch, Bangalore.
Complete address of the branch.
HDFC Bank,
Near Paradise Hotel, 95/B2, 276, Main Rd, Electronic City, Bengaluru, Karnataka 560100, India

Mar 20, 2019

Updated by shashidhar_gr Hi Team,

With respect to the Mandate reference no: HDFC[protected], i got another sms on[protected]. Details of SMS are below.

Dear Customer,
Mandate reference no: HDFC[protected] issued to ASHISH SECURITIES PVT LTD with value Rs. 18750 and frequency MNTH was rejected due to the reason 'Drawers Signature Differs' received today for processing. In case of any issue please get in touch with your branch.

Please STOP this transaction as i don't know any thing about this transaction.

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Comments

R Deikar

Apr 11, 2022

Hi Team, I have hdfc salary account in nuvem branch, Goa.

I got an sms today[protected] saying INR 3000.00 debited to HDFC Bank A/C No XXXXXXXXXX0625 towards BSE Limited / 3546297 with UMRN HDFC[protected]

Also got an email regarding the same from the below mentioned email id
[protected]@hdfcbank.com

I haven't made any nach (Auto debit consent). I want this transaction to stop/cancel immediately and refund the money back.

Please cancel this transaction.