HDFC Bank — HDFC Branch blocked my transaction rights

AbhishekK007

Dec 8, 2022

Address:

Gachibowli Vinayak nagar Hyderabad

Please help, Without prior notification HDFC Gachibowli Home branch has blocked my transaction rights. The reason bank is saying they couldn't send my welcome letter. While this account is active from last 6 years, who is even asked bank to send welcome letter and why blocking the account without any prior notifications.
Now I can't transfer any money to my father who is retired and staying alone in India.
I have repeatedly said this information to customer support but they are not helping.
Even HDFC Nodal office complaint portal and Grievance portals are also not working to take any complaint. Please see the attached screenshots.
Name: Abhishek Karmakar
Savings Account no ending with : 4331

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dec 9, 2022

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

shilpa HP's reply, Dec 19, 2022

Could you please wake up. you might have copy pasted documented template to send each time same e mails but have you ever read any e mails?
the day you guys hire someone who is sensible and educated enough to read e mail and look in the issue the life will be easier.
the mental harassment i have got from HDFC bank is hell. from past 1 month every day i feel like should die in HDFC branch so someone will work at least now.
check with your team and ask them (shilpa)customer have raised how many e mails and calls. you guys played dirty game of insurance coverage really who asked for that? now i need it my money must cover by HDFC either by insurance or by working with beneficiary bank, its benn 35 days + so HDFC worst bank is responsible for my life.