[Resolved]  HDFC Bank — HDFC charging twice for same reason

Have hdfc account and get loan from hdfc bank i paid every month emi 5672 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, suddenly they charged me 236 rs for emi rtn charges.
If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
I want the money refunded back to my account.
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Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 06, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance
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